gotrax scooter troubleshooting gotrax scooter troubleshooting

Press J to jump to the feed. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! GoTrax had previously held a 1-star rating based on reviews on its BBB page, but has since increased to just shy of 4-stars with a current 3.94/5 review score. Also if there is a critical mass here, we may be able to have the company fix their problems. Home. I finally received the replacement parts. Necesito saber si es posible cargar varias bateras , creo que la mia de nueva viene como a media vida pues alcanza como para solamente 5 km o Max 7 km , por lo tanto quiero un consejo gracias, ggandres8 - GOTRAX. If that doesn't work, email support. Set the battery to the side for disposal. We appreciate you customer service and willingness to do the right thing! Check Out Our Guide! Dont try to work around damaged partsthey can cause further damage to your scooter and possibly put you in danger. 51 reviews. Problem is from inside the tire assembly. You feel the scooter lose power and your inertia throws you forward. Entice customers to sign up for your mailing list with discounts or exclusive offers. I ride it to work every day rain or shine and haven't had any problems so far but today it was raining and Im afraid it has water damage potentially. Anyone familiar with modern technology knows the healing properties that come along with turning something on and off. You can contact Gotrax to get more information, talk about your warranty or learn about repair options. Of course, you could also have an issue with your battery. The odometer illumination was bright. It will display all specifications more visibly. Problem not solved. 0000001444 00000 n Entice customers to sign up for your mailing list with discounts or exclusive offers. But, as soon as it worked for quite some time, it started showing various problems. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! TWO OF A KIND Dual hub motors unite to create 700 watts of pure electric power, pushing the V6 to speeds up to 10 mph. You can now turn your hoverboard back on.*. You will see the LED lights start to flash. Best 10 Electric Scooter Helmets That You Can Purchase For Safety, Best 10 Electric Scooters on Hills If You Live In A Particularly Hilly Area, Best 10 Long Range Scooters For Those Long Commutes 2021, Best 5 Locks To Keep Your Electric Scooter Safe. Use a can of compressed air to clean out any dirt and debris that may be stuck in there. I err on the conservative side, and would rather "under charge". In all cases the company has been slow to respond. Looking For The Best Lock For An Electric Scooter? 2) You are using an outlet with a higher voltage than what is recommended for fast charging. 51 4.7 out of 5 Stars. They cannot show error codes. When you plug your charger into the wall, the indicator light will turn green. You can now turn your hoverboard back on.*. Jan 7, 2020 Include an image for extra impact. EDIT 3/31/21: GoTrax has fixed our issue and have replaced the faulty scooter. Also, make sure to run through a full charge and discharge cycle of your battery before riding again, just to ensure everything is in proper working order. Choose a size and copy the code below to embed this guide as a small widget on your site / forum. Troubleshoot common issues with your gotrax hoverboard with our handy guide. Apr 15, 2021 How do you check the odometer on the GXL V2? Range: 4 miles (est) Max. Gotrax has also added a longer battery life. Most electric scooters with old or worn out battery packs will operate with a very small amount of power when the battery charger is plugged into both the scooter and the wall at the same time. To power the scooter off, press and hold the red button for 5 seconds. All night charging leads to 15 minutes of riding. It is possible to check the voltage of your battery using a voltmeter. Shop GoTrax G4 Commuting Electric Scooter w/ 25mi Max Operating Range & 20 Max Speed Black at Best Buy. TWO OF A KIND Dual hub motors unite to create 700 watts of pure electric power, pushing the V6 to speeds up to 10 mph. Electric scooters are the folding, stand-up variety - a grown-up version of the kick scooters you may have used as a kid. Make sure the thread part of the console aligns with the drilled holes for the locking hook and gently press down to ensure the console is secure on the battery. In this video we take a look inside a GoTrax G2 Scooter. While they are a fairly new technology, they are rapidly growing in both popularity and their abilities to manage different terrains and new technologies. Store the screws and hook in a safe location for later use. Read reviews and buy GoTrax Apex PRO Commuting Electric Scooter - Black at Target. I am on the hook to pay for shipping to send back their poorly made products. I also have a V1 and no issues. . I was disappointed with the v2 we received, which is a shame since it really was a fun scooter. 0000005863 00000 n If it is not at or above the proper Voltage after recharging for 8 hours then it may need to be replaced. I absolutely love this scooter. When you connect the charger to the hoverboard it will turn red to let you know it is charging. If this does not work, replace the console. The first action we recommend is to turn the scooter on, activate the throttle, and push the scooter to normal walking speed. Pull and push on each connector and individual wire inside of the connectors to make sure that all connections are properly seated and attached. I was super encouraged as the handle bar looks a little different from the original version I received, better. Here is a simple video demonstrating how to change the battery in a hoverboard if you have determined that is your problem. I continue to struggle with GOTRAX's customer support team. Did you find it helpful? But when I press the throttle, nothing happens. Visit our Battery Pack Load Testing Guide. I kicked off the odometer began registering speed. GoTrax electric scooters are a popular choice for commuters, recreational riders, and kids alike. There are many possible reasons why your Gotrax hoverboard is not balancing. When you plug your charger into the wall, the indicator light will turn green. First, plug in your charger and make sure that it works before continuing. Worse issue if in a crowd or on road and people behind you don't expect you to slow down. On that same hill last week I got about 16 top speed. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Gotrax Apex XL Electric Scooter, 8.5" Pneumatic Tires, Max 15 Mile Range and 15.5Mph Speed, Bright Headlight and Taillight, Aluminum Alloy Frame and Cruise Control, Foldable Escooter for Adult . If the scooter is off but still takes off, this means that the control box is damaged. Returned the v2 and are now trying a m360 instead /crosses fingers. GOTRAX - F5 Electric Bike . Please Note, some electric scooters share error codes. I requested a refund. 0000003099 00000 n But some parents may balk at spending more than $100 on an electric scooter. Reply, How can I change the Inner tube on the gotrax, bossmanron747 - Front wheel cover scraping wheel - easy fix but annoying. PARTY ANIMAL Play your music with the enhanced Bluetooth speaker, sync the LED lights to the beat, and keep the party going. Mine out of the box has this metal grinding sound coming from the back. Odometer not working. I cant find anyone who sells them including the gotrax website, acisneros0873 - The key is to build your own vehicle with its own motor coil wire. Of course, you could also have an issue with your battery. With the rise of electric scooters, it is important to know how to read a wiring diagram for your GoTrax scooter. This was fixed with the company sending a replacement tire. As we were packing it up to be returned, found that disconnecting the handlebar freed up the front/drive wheel, indicating maybe a controller issue vs a motor issue (or maybe both). Please contact our customer service team if you are experiencing problems or need more detailed information. New Safe Step Technology - Both feet must be placed on the . 21E, 22E, 25E, and 30E - Replace console to fix error code. Now you are finished and ready to test your work. Got stranded away from home and had to push it home in this mode which was super difficult and frustrating. What did the brake pad rubbing sound like? Best 10 Electric Scooter Helmets That You Can Purchase For Safety, Best 10 Electric Scooters on Hills If You Live In A Particularly Hilly Area, Best 10 Long Range Scooters For Those Long Commutes 2021, Best 5 Locks To Keep Your Electric Scooter Safe. You may want to check your fuse box to see if any fuses are blown. If the scooter works after disconnecting the brake switch then the brake switch is defective. Electric Scooters are ridden standing up and have 2 inline wheels for maximum speed, size and portability. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. Copyright 2002-2022 by ElectricScooterParts.com, an Electricruz Inc. company. Im wondering about the race to the bottom, where companies start cutting corners on the low end to stay competitive. Find your product below and click the link to be directed to the specific information for troubleshooting. If your Gotrax hoverboard will not turn back on you are experiencing an issue. If your Gotrax scooter wont turn on and your battery is fully charged, check that your power board isnt damaged. We'd simply like our problems fixed but also do not want others to experience the frustration and inconvenience this has caused us. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The most common reason your Gotrax hoverboard is beeping is that it needs to be charged. Turn the key or power switch on and engage the throttle all of the way. Resolved through warranty, in the mail. If the battery is fully charged, then the issue is likely with the motherboard or wiring. If the unit has a brake cable running to the hand brake, you will need to disconnect the line before proceeding. Edit : Ver: 1 purchased early June 2019 Not sure why all the downvotes. These codes will pop up over your console's display when there are issues within your electric scooter. In removed the old handle bar and battery and installed new one. You may need a replacement battery if your current one is faulty or has sustained physical damage. Check the lights, the brakes, and all the features, and make sure they are all working properly. In my case, when I got a new Gotrax scooter, it did work fine in the beginning. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. The problem with your Gotrax scooter may be a loose connection or a dirty charging port. GoTrax G2 Scooter E3 Error Troubleshooting - Part 1 Thrifty Tool Shed 31K views 1 year ago Trying to Fix - GoTrax GXL Scooter - Randomly Stops Working Fix It 4.7K views 4 months ago Why. Took 8 business days to fix (total of 11 calendar days). GoTrax GKS: Specs. An awesome member of our community made this guide. Kick stand wobbly. 0000002509 00000 n Hold down the power button for 10 seconds. Step 6 Install the battery pack. Test The Battery Pack On A Scooter That Does Not Run (Tool Needed: Load Tester) If the scooter is not running, a load test can be performed on its batteries by removing the battery pack from the scooter and taking the individual batteries out. Try recharging the battery pack for 8 hours. This Tuesday I have a brand new scooter coming that was $1400 so hopefully I can kiss these issues goodbye. 20 MPH Max speed and durable 10 . Scooters, tricycles, and other battery-powered vehicles are a great way to exercise and enjoy outdoor fun on a budget. This may be caused by several factors, but luckily there are solutions to all of them. After fully charging, I prepared for the first ride with the new parts. If the scooter has indicator lights and they only turn on when the battery charger is plugged in that also indicates a defective battery pack. Further, the locking pin is completely . rider weight: 154 Lbs. You will see the LED lights start to flash. How to restore default settings on GOTRAX GXL V2. If your charger does not turn green when you plug it in, your problem may lie in your charger. If the wheel spins only when the battery charger is plugged into the scooter then the battery pack is defective. Expand the connector pins just the slightest to make sure everything is snug when you put it back together.