Refunds are in the YouTube is a Google owned platform for hosting and sharing videos. Please email tiwyard@everport-terminals.com if you have any questions or issues regarding the appointment system. Stay up-to-date with all the current export receiving dates. , however not all transactions will be guaranteed. Packing Of Cargo Transport Units (CTU Code), Terminals, Restrictions, Free Time, Local Surcharges, Office Calendar. You can provide your consent by clicking Accept All. Feel the love in the air with vibrant flags, Celebrate spring with sweet tabletop dcor, Spruce up any space with textural pillows, Sip in style with chic barware accessories. Specifically for the below dispute types, please include the following: Disputes due to inability to secure a terminal appointment to pickup equipment: A screenshot indicating no appointments were available for each day of the freetime period and up to day of pickup. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Evergreen and COSCOcontainers use DCLIor trucker-owned chassis only. At NWK locations, we have a separate SOC DMR rate and a Tank DMR rate. Empty dry containers will be released against bookingsand full dry exports will be accepted 7 working days prior to vessel arrival. Each appointment therefore is valid for two hours when including grace periods. then select the "region" for notification. Import Empty Return Inquiry: (For multiple containers search, please separate by space or changing line.) Direction: Import Pacific Maritime Association Look up rates for new shipments and inland tariffs. Request. Choose the Place of Delivery (POD) of your shipment. Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. Remembers the users default region landing page. Since those early days, it has not only survived, but positively thrived on hard-work and perseverance, until today it boasts a fleet of over 160 container vessels. Please key in your Shipping Line name for each terminal. example: YMLU8990900) in the box below to get . You are free at any time to withdraw your consent in the MANAGE SETTING by changing your selection. CLICK HERE Registration required for some services. An APM Terminals account is also required to manage Truck Appointments or Additional Service Requests at some terminals. } Vessel Schedule Eagle Marine Services, Ltd document.write(new Date().getFullYear()). APPOINTMENTS ARE REQUIRED FOR ALL GATE MOVES. }. The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. Dept. } If, for any reason, you are less than 100% satisfied with a product you have purchased from us, return it within 90 days using one of our hassle-free return or exchange methods. Please contact our customer service department at 1-877-509-2956 within 90 days of receiving your shipment to initiate a return. Modified on: Thu, Aug 30, 2018 at 11:23 AM. Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. Please verify the empty container return location with the shipping line owner of the container before delivering empty containers to the terminal. Everport. Thanks for your cooperation! Get up-to-date local information about import procedures and restrictions, demurrage and detention, container drop-offs and more. Weve had a problem submitting your entries, please try again or check back later. print button, Terminal Ocean Carriers can participate directly by simply sending a standardized Excel file that is digitized and accepted into the application by eModal. } Affix your shipping label to the package, making sure no other tracking labels are showing. Advisory to Clients ( Covid - 19 Pandemic Surge Recurrence ) Effective January 10, 2022. Such screenshots must be taken between 6:00 a.m.-12:00pm (noon) the day before the Waiver Date and between 6:00a.m. PORT ANNOUNCEMENT : LIVE REEFER TABS SLOTS - 06/17/2022. Your user specific instructions are to be followed and supersede any instructions published here. eContainer is the tool which enables easy access to search for empty delivery locations. ** Newark/Miami includes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. The tags are re-editable. However not all transactions will be guaranteed. Empty Return Instructions & Vessel Schedules. Subsequent changes to the information will be captured the following day. Empty Management and Street Turns Empty Return Instructions Dual Move Appointments Vessel Schedules Medical Supplier Container Reservations Current eModal Platform Status All eModal systems are functioning normally. If you do not see your Lines listed, please send an email to Lynxsupport@poha.com and specify your Shipping Line and Terminal. tracking by Bill of Lading, Booking, Container, etc). Incorrect email and/or password was entered. .eg-eyebrow { Ends on the day that the full container is gated-out of the terminal. Note that SPOT terms are those accepted at the time the booking is confirmed and are not necessarily aligned with the standard tariff. We hope you love what you ordered. Please check your emails if you have not yet activated your account. Subscribe Unsubscribe Leave all lists. Disputes due to inability to secure a terminal appointment to return equipment: A time stamped screenshot of a terminal appointment system indicating an appointment was not available at any applicable Carrier return locations for the date a waiver is being applied for, including all shifts where applicable. Sticky session ID used in load balancers. The screenshot(s) must be taken the day prior to the Waiver Date and on the Waiver Date. All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. After the search is done, details of appointed depot information will be shown in . Los Angeles - first 3:00 AM following container discharge Third party cookie set by Microsoft SharePoint which remembers whether the window is in full screen mode. An e-mail to Maersks equipment team requesting an alternate location to return the equipment. .eg-eyebrow div { Please refer to CMA empty return and dispatch information ANL Singapore Date: Friday, March 03, 2023 Enter your email address and Password below. Finding solutions and creating opportunities is the name of the game. Usually used to maintain an anonymised user session by the server. Click on DnD Calculation tab. Free Flow/Peel Pile Requirements Customs Please check with the terminal location for all terminal pickup procedures and to validate cargo is available for pickup. text-decoration: none; The eContainer application will advise where to return an empty container in a given metropolitan location. Here is how to check the appointed depot information for empty container return. Our warehouse is currently experiencing delays. Press submit when you are done. All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. Empty Returns SFCT is receiving empty equipment as outlined for the shipping lines below. All returns and/or invoice adjustments must be accompanied by an Evergreen Enterprises return authorization number which can be obtained by contacting our Customer Support Team. .eg-eyebrow-left { Empty Container Return. **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. Please enter your Evergreen account number and zip code to activate your online account below. 2018 ZIM Integrated Shipping Services Ltd. | All rights reserved. Please login or create an account to access online services. Tampa - first 8:00 AM following vessel departure. Each daily screenshot must be time stamped and show no appointments were available for all shifts and as far into the future as the terminal system allows. Weekly summary of key operational news, new features to assist customers, key metrics such as projected gate volumes, and vessel schedule. OOCL Lite provide real time sailing schedule search, cargo tracking, shipment Holiday Schedule Collects IP address of visitors, date/time of visits and visit time. Country: United States Direction: Import Expiry Date: Until further notice Free time: Working Days Currency: USD Invoiced: Per container, per calendar day, per container type Application: The free time & charges applied will be those in place on the origin price calculation date (PCD) Please note the below provides a general overview of our import demurrage and detention practices in the U.S. } DEMURRAGE: Compensation payable when the Merchant holds Carriers Container inside the terminal, port or depot beyond the agreed amount of Free Time (the compensation includes terminal storage costs). Our team is here to help deliver best-in-class service to our customers. Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. color: #FFF; Contact Please search the Empty Container Return Exceptions list to locate your empty container delivery location. As a standard, our returns policy is the following: No unauthorized returns will be accepted. COSCO: (866) 502-6726, 614 Terminal Way, All free flow piles must be picked up within 3 days of discharge. After 90 days, there are no returns.Mini and Micro Paks may not be returned. If you're returning your item because it is damaged, defective, or an error was made on our part, you will not be charged for return shipping. Expiry Date: Until further notice This will benefit all trucking companies . Empty Return Instructions Keep Motor Carriers up to date on empty return activities Using the eModal Empty Return Instructions (ERI) module, Ocean Carriers & Terminal Operators can update their specific return instructions for Motor Carriers. however not all transactions will be guaranteed. Limited same day appointments will be available for certain transactions. A portal for shipping and transport information. **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. For UPS or FedEX, please drop it off at your nearest UPS or FedEx location. Evergreen Enterprises DOCUMENTATION FEE FOR ALL IMPORT TRADES - EFFECTIVE DECEMBER 1, 2020. Type your IDs here or use Ctrl+V to paste multiple IDs, Order and pay for additional services such as VGM. Marine exchange of SoCal, APL: (800) 999-7733 These days will be countable days within the free time period for demurrage and detention. It will also provide a re-delivery number should the container be an off-hire or one way. Cosco, Evergreen, Hamburg Sud, Maersk, MSC, Safmarine, Sealand, Hyundai Always verify your empty return location with the shipping line ACL, APL, CMA-CGM, Hapag Lloyd, Evergreen, Marfret, ONE Line, OOCL, Transfar, US Lines (ANL), Yang Ming, Zim Lines DAILY CHASSIS / EMPTY ACCEPTANCE CONTAINER TERMINALS CHASSIS POOLS APM Terminals Port Elizabeth has a specialist team and equipment ready to load and unload your Out-of-Gauge or Break Bulk Cargo. Port of Los Angeles in Buffalo, New York, Los Angeles, California or Erie, Pennsylvania. Over the past weeks, we have seen congestion levels increasing at CP Vaughan and at CN Brampton / MISC. At inland port locations owned by ports (ie. Disputes due to inability to secure a rail reservation for export shipments: A screenshot indicating no reservations were available for each day of the receiving window as indicated on the booking confirmation. Maersk North America Market Update (February 2023), Service changes Asia to/from North America sailings, Genset Charge - U.S. We will work directly with the retailer on these issues of consumer returns. General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Trucks serving our international container terminals must have an active RFID tag and have a 2007 or newer engine or a certified equivalent emission control system. Invoiced: Per container, per calendar day, per container type Email us : atl@evergreen-shipping.us Return to top Dallas Sales Offices Tollway Plaza I 16000 North Dallas Parkway, Suite 400 Dallas , TX 75248 Tel : (972) 246-2271 Fax : (972) 246-5503 Email us : dlsbiz@evergreen-shipping.us Return to top Houston Sales Offices 6575 West Loop South Suite 640 Bellaire , Texas 77401 Tel : (713) 661-8884 Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. Featured: Christmas Traditions Collection. Related Articles. Contact information for the different equipment control teams can be found at the top based on the city you are looking for. font-size: 15px; Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. Need a custom quote or want to discuss your options. Keeps user information for session identifier after the user has logged in. The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. We use the latest systems to provide you with real-time information about the status of your cargo, online vessel schedules, online payments and an efficient truck appointment system. When registering a dispute, please include the shipment number, container number, and a detailed description of the dispute including the applicable service contract number if pertinent to the claim. Pack your return securely, in the original package if possible. .eg-eyebrow-left { At CY Rail Facilities working days are defined as Monday through Saturday. These days will be countable days within the free time period for detention. Any Sealink Card carrying truck driver that wants to work at APMT Elizbeth must complete the Safety Induction quiz by June. OOCL, APL and CMA containers use TRAC or trucker-owned chassis only. ZIM operates a modern fleet and anetwork of shipping linesoffering cargo transportation services on all major global trade routes, supported by thecompany's local officesand representatives around the world. Third parties and social media networks also place tracking cookies. Copyright 2021 Advent eModal. display: flex; Below is a listing of participating Equipment Providers in the UIIA that have provided their pre-designated satellite return locations in accordance with Section E.1.b. Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. .eg-eyebrow-right { REMINDER - Temporary bare chassis outgate on Tripoli St. will close on Mon. Application: The free time & charges applied will be those in place on the origin price calculation date (PCD). APM Terminals offers seamless, cost-effective and reliable container weighing solution that will save you both time and money. Average ship times may be longer than expected. For more information on the limited gate please reach out to EBPI customer service at (385)777-5522 or e-mail at customerservice-tiw@ebpiusa.com. ACL Halifax: email halifaximport (at)aclcargo.com APL: https://apps.usa.cma-cgm.com/econtainer/apl.php CMA-CGM: http://apps.usa.cma-cgm.com/econtainer COSCO: https://sites.google.com/view/coscoshippinglinesna/emptyreturns We refund the returned merchandise within 8 business days of receiving the items. Checks whether cookies are enabled or not. The Northwest Seaport Alliance The queue lot will be open during this time to allow truckers to park and create an appointment. Pier 46, 401 Alaskan Way S, Seattle WA 98104, Tacoma Harbor | Directions It . Verify the empty container return location with the shipping line owner of the container before delivering empty containers to the terminal. When a facility is closed for a full working day during the free time period, the day will not count against the cargo free time. Terms & Conditions, PierPASS Reefer demurrage includes plug-in/electricity charges. Ends on the day that the empty container is gated-in at the agreed port or terminal. Please enable scripts and reload this page. Reminder: Appointments are mandatory. 2018 - Evergreen's Marine Terminal of the Year Award; 2018 - The Association of Bi-State Motor Carriers Award; 2018 - National Truck Driver Appreciation Week; 2017 - Evergreen's Marine Terminal of the Year Award; Careers; Payment; Help; Contact Us Please do not arrive without an appointment. Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. Notifications must be sent via the website. P.O. Country: United States Read more. display: none; display: block; Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. If your item is defective, you have one year from the date of purchase to return it. Please contact Evergreen at 972-764-1350 for any demurrage questions. Click EmptyReturns and scroll down until you find your area and size/type. |. Greer, SC and Front Royal,VA) free time and demurrage charges are according to Maersks tariff levels for ocean terminals. Appointment slots will open 7 days in advance (subject to change). Our terminal partner websites and additional information on demurrage payment can be found here. For store-door move only consignees may at their own discretion notify the carrier when the container is empty and available for pick-up from the consignee's designated delivery facility. Terminal Island, CA 90731. Maersk Spot now also includes extendable Free time options. Version: em2005.1201.25 2022 Maher Terminals LLC - All Rights Reserved. Please enter container IDs (Maximum 10 Entries). width: 20%; If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. 2/27 (https://bit.ly/3IGNRwz) Long Beach - first 3:00 AM following container discharge The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. text-transform: uppercase; Start your search for the right partner for your business. *During the limited gate Import out appointments will not be available*, Please contact: tiwyard@everport-terminals.com or customerservice-tiw@abpiusa.com for details, Appointments are now required at Pierce County Terminal. For Evergreen export reefer container mounted on an Evergreen genset chassis: If not delivering to ETS, have the terminal flip reefer and return genset chassis back to Everport. Business days are defined as Monday - Friday, excluding holidays at ocean terminals, and Monday - Saturday, excluding holidays at rail ramps with the exception of Long Beach and Los Angeles. Identifies a valid user using single sign-on across multiple applications. Learn more. UIIA Notification Region. Shipping Line options will appear as you type. We handle a wide variety of cargo. No parts may be returned without a Return Authorization Number issued by Caplugs Customer Service Representative Free time for carriers equipment commences on the day equipment departs from carriers container yard. OOCL, CMA, APL, and COSCO Empty Reefers will only be available on gate hours 07:00 to 16:15. Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. Each appointment therefore is valid for two hours when including grace periods. Canada - Toronto Empty Container Returns. In the event you wish to change the party invoiced, please e-mail. within the eModal Community Portal also provide a central place for intermodal stakeholders to post and view vessel information by both calendar and list views. The eContainer application will advise where to return an empty container in a given metropolitan location. Import Refrigerated Cargo - CY Deliveries - Price Increase. Contact us and we will respond within the next two working days. The tags are re-editable. Empty reefer containers will be released against bookingsand accepted as export loads5 working days prior to vessel arrival. This cookie is used as a unique identifier to track viewing of videos. Free time: Working Days If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. CMA CGM: (877) 556-6308 } Stores Boolean values to check whether website must be animated. local information. Empty return locations can change any time without notice. To ensure appointment availability, it is encouraged to place appointments daily by noon. By pressing accept you accept such use of cookies. Allows customers to track cargo , check sailing schedules, make bookings, and more. and 9:00 a.m. on the Waiver Date, in the time zone of the applicable terminal. color:#fff; Maher Terminals Customer Service Package Over 100 warehouse facilities operate within 15 miles of port facilities offering a variety of services for handling transload cargo. The e-mail must be sent prior to the first day being requested for a waiver and be sent to. This domain is owned by Doubleclick (Google). Email Address. This information is compiled from terminal websites and updated by9 a.m. Monday through Friday. Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. Empty Return Information 20' Dry, 40' Dry, and 40' High Cubes are Returned to Fleet Street - Berth 64 . Disputes due to containers associated with Government holds: A statement validating the customs hold was not a result of any action by the shipper, their agent, or any party to the bill of lading. deliveries. DETENTION: Compensation payable when the Merchant holds Carrier's Container outside the port, terminal or depot beyond the agreed amount of Free Time. Refunds will be processed within 8 business days of receiving the returned items, and will be credited to the original form of payment. Prevents unauthorised use of login credentials or access of system. Reefers with nosemount gensets will need to arrive prior to 15:00 or will be subject to possibly being rejected due to the additional time needed to remove the nosemount. of Agriculture Please enter container number (s) below: *Note: If you would like to enter more than one container number, separate each container number by pressing enter. details, Non-operating reefer (NOR) is considered as Dry Container. We are a leading container gateway in the United States. text-align: right; Appointments for the day will be spread throughout the shifts. form of the original payment, such as credit card or PayPal. Limited same day appointments will be available for certain transactions. But in case you don'tperhaps it's not what you were expecting or the style just isn't youwe will issue you a quick refund. background: #107661; We handle a wide variety of cargo. Appointments will lockout 30 minutes prior to the start of each hour. Remembers the users tracking preferences on www.oocl.com (e.g. Don't miss out on sales, new arrivals and more. Sets session expire time for the user across multiple applications. Container : 60 containers max. Detention disputes for U.S. shipments can be raised by: For cargo after return, through our website maersk.com in the MyFinance section. With an APMTerminals.com account you can: An APMTerminals.com account enables you to save containers to your Container Watchlist, set daily Watchlist email notifications, and subscribe for Terminal Alerts. } Free time will commence the first 0800 on the first business day following discharge of the container at an ocean terminal, or the arrival of a container at a rail ramp or an inland CY (owned or contracted by Carrier), except in: